Rules Of The Road

You can reschedule your trip with no penalty. You can cancel the vehicle for a full refund, less a 5% service fee, up to 14 days prior to the rental. If you cancel less than 14 days prior to the rental, you will receive a refund for 50% of the rental fee. Cancellations must be made in writing.

We are unable to offer refunds for shortened trips if for some reason (e.g. weather, change in schedule) you return the vehicle early.

Hawai'i Overlanders reserves the right to cancel a reservation at our discretion if we feel that the rental would not be safe (e.g. a renter shows up intoxicated, a hurricane is expected along the coast and you are determined to go surfing, etc.). If we cancel the reservation you will receive a full refund.

When you rent from Hawai'i Overlanders, the most important rule is that you must have fun. See the Policies for Renters below for the less fun, but equally important rules.